Refund Policy

The purchase of digital goods, such as IPTV templates, resource files, PDFs, and other downloadable or streamable content, is subject to specific terms and conditions. We strongly encourage all customers to read and understand these terms before making a purchase.

All purchases made on iptvagency.com are processed through secure payment gateways such as PayPal, Stripe, or other verified providers. These platforms ensure safe and encrypted transactions using major credit and debit cards. At no point do we store or have access to your full payment details.

Due to the digital nature of our products, once a file or template has been downloaded or accessed, it is considered “used.” For this reason, all sales are final, and we do not offer refunds under any circumstances.

If you do not receive the download link or access to your purchased item within a reasonable time, please contact us immediately at [email protected] with your transaction ID or payment confirmation. We will ensure your product is delivered to you promptly.

We appreciate your understanding and thank you for supporting IPTV AGENCY.